ORUÇOĞLU TARIM SAN. VE TİC. A.Ş. PERSONAL DATA PROTECTION AND GLOBAL PRIVACY POLICY and COOKIE POLICY
When you visit this website and use the services we offer through it, the way in which the information we obtain about you and the services you request will be used and protected is subject to the terms specified in this "Privacy Policy." By visiting this website and requesting to use the services we provide through it, you accept the terms specified in this "Privacy Policy."
All personal data collected through the website www.orucoglu.com (“Site”) is processed, recorded, and stored by Oruçoğlu Tarım Turizm Sanayi ve Ticaret A.Ş. (hereinafter “Oruçoğlu Tarım” or “we”), acting as the Data Controller in accordance with legal obligations, primarily the “Personal Data Protection Law” No. 6698 published on 07/04/2016. Even before any legal regulation, our company and our brands have always placed great importance on the confidentiality of personal data, adopted this as a principle of work, and instructed their employees accordingly. We commit to complying with all responsibilities brought by the Personal Data Protection Law. The principles regarding the protection of personal data of our company also cover our brands (Oruçoğlu Thermal, Or-Travel Seyahat Acentesi, Dr.O, and others).
The purpose of this Privacy Policy and Notification Text (hereinafter referred to as “Policy”) is to inform individuals (hereinafter “Users” or “you”) who make a hotel reservation on the Site, browse the Site, or fill out forms provided by the Site about the commitments and methods Oruçoğlu undertakes to protect and ensure the confidentiality of their personal data.
We specifically inform you about what personal data we collect from you, for what purposes we collect this data, how we use it, how we disclose it, how we protect it, how we destroy it, and finally how you can exercise your rights regarding this data.
DATA COVERED BY THIS PRIVACY STATEMENT
This Privacy Statement explains Oruçoğlu's privacy practices regarding the data we collect:
— Through websites we operate, including without limitation Orucoglu.com and other websites owned or controlled by Oruçoğlu (“Web Sites”)
— Through software applications provided by us for use on computers and mobile devices (“Applications”);
— Through our social media pages we control where you access this Privacy Statement (collectively, “Social Media Pages”);
— Through email messages where we send you a link to this Privacy Notification and through your online or face-to-face meetings with us;
— When you visit one of our facilities (such as Oruçoğlu Thermal or others) or our Or Travel travel agency, use the ortravel.com platform as a guest, or through other offline interactions.
Together, we refer to Web Sites, Applications, and Social Media Pages as “Online Services” and Facility Visits and Offline Interactions as “Services.”
1. NATURE OF PERSONAL DATA COLLECTED FROM THE SITE
Oruçoğlu processes your personal data provided by you and related to you in the following situations:
— When you browse the Site;
— When you make a reservation directly through the Site at our hotel;
— When you consent to receive our newsletters and other marketing/commercial content;
— When you wish to contact us to ask questions, make complaints, or apply for a job via a contact form.
In this context, Oruçoğlu collects and processes the following personal data:
Your identity and contact information: your gender, surname, name, email address, phone number, the age of each child related to a reservation made on the Site, and the identities of the individuals related to the reservation as applicable;
Your billing information; bank information, account number, billing address, mobile phone number;
Your payment-related information;
We may also collect information about your interests and preferences, including details you share with us during your stay to make your current and future stays more enjoyable and to enhance your experience with us (e.g., smoking/non-smoking room, preferred floor, bed type, type of newspaper/magazine, sports, cultural interests); this may also include any likes or dislikes related to our services, specific diets, health restrictions, or personal needs. Additionally, we may collect details of your special anniversaries (birthdays or wedding anniversaries), what types of events you prefer to participate in while staying with us, and your hobbies. Personal Preferences may also include details about who you travel with, your relationships, and marital status.
Sensitive health data that we must process to better serve your health (e.g., blood type, illnesses suffered, allergies, etc.);
Information related to your job application: resume, cover letter;
Your travel itinerary, tour group, or event data;
Information on your previous stays, interactions, purchased goods and services, special service and comfort requests;
Pages you visited on the Site and other information related to your browsing on the Site (Cookies*);
Any other information you directly and voluntarily provide to us while using the Online Services.
In more limited cases, we may also collect:
Images, video and audio data: from security cameras located in common areas such as corridors and lobbies at our facilities.
Any information that you are required or requested to provide is typically marked with an asterisk on the relevant forms when these types of information are collected. Failure to provide this information may result in Oruçoğlu refusing to process your request.
You declare that the personal data you provide about yourself will be current, accurate, complete, and understandable, and you consent to its processing, storage, and archiving.
For individuals under 18 years of age, the information collected is limited to name, nationality, and date of birth and can only be provided to us by an adult.
If you send us any Personal Data about others (for example, if you make a reservation for someone else), you declare that you have the authority to do so and permit us to use the data accordingly.
COOKIES AND OTHER DATA
Additionally, we may collect “Other Data” that generally does not directly reveal your identity or is not directly associated with an identified individual. To the extent that such Other Data reveals or is associated with a specific identity, we will treat such Other Data as Personal Data. Other Data includes:
Your browser or device. We automatically collect certain data such as your MAC address, computer type (Windows or Apple), screen resolution, operating system name and version, device manufacturer and model, language, browser type and version, and the version of any Online Services (such as Applications) you are using, either through your browser or device. We use this data to ensure the smooth functioning of our Online Services.
Cookies. We collect certain data from cookies, which are small pieces of data stored on the computer or mobile device you directly use. Cookies allow us to recognize your computer, collect the time spent on our Online Services, the pages visited, the URL, language preferences, and other aggregated data about your visits. We use functional cookies to recognize your computer for security purposes, to facilitate browsing, to display content more effectively, to collect statistical data, to personalize your experience while using our Online Services, and to help you use our Online Services. We also collect statistical cookie data regarding how the Online Services are used, to continuously improve design and functionality, to understand how they are used, and to help us resolve issues using our Online Services. Targeting/Advertising cookies also allow us to choose which ads or offers may appeal to you and display them while you use our Online Services. We also use them to send marketing emails and to track responses to online ads and marketing emails.
MANAGE COOKIES: You can accept or refuse cookies by clicking the “I accept” button at the bottom of our homepage or by changing your browser settings. However, if you do not accept cookies, you may experience some disruptions in using our Online Services. For more information on how to manage your cookie settings, please visit the help menu of your browser.
5. THIRD-PARTY COOKIES
On our website, we may also use cookies from third-party service providers. These cookies are placed on your device by third parties and are subject to their privacy policies. We recommend that you review the cookie policies of the relevant third parties for more information about these cookies.
6. Policy Changes
As Oruçoğlu Thermal Hotel, we may update this cookie policy from time to time. Changes to the policy will take effect upon publication of the updated policy on our website. Therefore, we recommend that you review our cookie policy regularly.
7. Contact
If you have any questions or concerns about our cookie policy, please do not hesitate to contact us. You can find our contact information on the “Contact” page of our website.
As Oruçoğlu Thermal Hotel, we commit to respecting your privacy and cookie preferences.